REPAIR INTAKE

Repair Terms

Version 2026-10-24 · Revive & Thrive Tech LLC

Your quote and approval

A booking is a request, not a confirmed appointment or authorization to repair. We confirm the quote, availability, parts, and scope before work begins. We do not perform repair work without your approval. Additional work requires a new approval.

Parts deposits

A deposit may be required to order parts. We disclose the amount before you pay. Once parts have been ordered specifically for you, that deposit is non-refundable, subject to applicable law.

Your data

Please back up your device before bringing it in. Repairs and diagnostics may result in data loss. To the extent permitted by law, the shop is not responsible for data loss. Never submit a device passcode or PIN through this website. Any necessary access arrangements are handled separately at intake.

Existing damage and prior repairs

We document visible pre-existing damage and information about prior repairs at intake. We are not responsible for pre-existing faults or damage caused by another party's repairs. This does not excuse damage we cause or limit rights that cannot legally be waived.

Replacement parts

Parts may be genuine Apple, OEM-pulled, or high-quality aftermarket. The type of part is disclosed in your quote before approval. Some non-Apple parts may display an “Unknown Part” message in iOS settings. We explain applicable limitations before you approve the repair.

90-day limited repair warranty

We provide a 90-day warranty on parts and labor for the component we repair, beginning when the repair is completed. It does not cover new physical or liquid damage or unrelated faults. Contact us with your repair reference so we can inspect a warranty concern. Your statutory rights remain unaffected.

Collecting your device

Please collect your device promptly after our completion notice. If it remains uncollected for 60 days after that notice, we may begin an unclaimed-device review and contact you about collection and unpaid charges. A device may be considered abandoned only when permitted by applicable Texas law and after all required notices and procedures. This clause does not automatically transfer ownership or authorize disposal after 60 days.

Contact and photos

We use your contact information and optional damage photos to assess and manage your request. Photos are available only to authenticated staff through the website. If you choose Text, you agree only to repair-related updates, not marketing. Msg & data rates may apply. Reply STOP to opt out.